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FAQs







Lives International is a leading manufacturer of cGMP validation systems used for mapping of environmental chambers. We supply pharmaceutical and biotech industries with the most advanced technology in thermal validation and thermal mapping and with the latest software developments.


We offer both thermocouple based systems and wireless dataloggers. Our hardware is FDA compliant as well as our software, generating complete automated reports, close loop calibration and FDA 21 CFR Part 11 compliant
Whats New
XpertVal System
XpertLog System
Temperature Blocks
Reference Probes
Thermocouples
Equipment Rentals
cGMP Calibrations
Contract Validation
Training

 


HEADQUARTERS


North America:
USA

99, Pine Hill Rd
Nashua, NH 03063
Ph: +1 603-821-1898
Fax: +1 603-821-1888


Canada
1819, Rene-Levesque West Bd,
Montreal H3H 2P5
Ph: +1 514-281-0197
Fax: +1 514-289-9594


Europe:
France

3, rue Jules Guesde
92300 Levallois Perret
Ph: +33 142 708 589
Fax: +33 142 708 744


Romania
Str Lucian Blaga nr. 1
300001 Timisoara
Ph / Fax: +40 356 174249

Frequently Asked Questions
  1. What is the battery life for the wireless dataloggers?

Typically, 12 months for standard dataloggers (-60C to 150C) and 6 months for ultra-low temperature datalogger (-80C to 100C)

2. Can I add calculations (i.e. Fo) after a test is completed?
Yes, any calculation can be easily added to the test data after completion.

3. Why does XpertLog not allow me to program the dataloggers after I completed a test?
You probably removed the loggers before the end of the test period and they are still collecting data. You need to set them to “Idle” mode in the equipment setup section.

4. The LTR or HTR bath will not auto-calibrate to setpoint even though I get a green check mark in the equipment setup. Why?
This is an indication that the communication parameters in the bath are not correct. Enter setup menu of the bath and go to “Serial”. Set parameters “half duplex” and “2400” baud.

5. The IRTD will not communicate and I get a red X in equipment setup. What is the problem?
The IRTD must be connected via the “blackbox” comm. Interface with a “straight” serial cable (not null modem type). If this is correct then the IRTD may have an internal ID# other than #1. Make sure the internal ID# is set to 1.”

6. We still manually sign all test reports so can we have just one signature line on the first page of each report?
Yes. The administrative section gives you the option of first page only or all pages.

7. Can multiple users access the database on a network?
Yes. The database file can be located on a central server for multi-user access.

8. Does the XpertLog system warn you when you need to change batteries or if calibration is due?
Yes. Under the equipment setup section, the user assigns battery change and calibration dates including the pre-warning interval.

9. My freeze dryer has very close shelf spacing so will your wireless dataloggers fit between the shelves?
Yes. The wireless dataloggers can be ordered with a “low profile” style construction

   
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