Our products are covered by a SLA - Service Level Agreement - when agreed with users.
We enforce usage of the SLA when possible, as there are a lot of benefits for the users.
Some of the advantages when signing a SLA with us:
- a fixed cost during the agreement period
- no hidden fees
- the equipment is continuously maintained at its highest level of performance
The SLA is generally signed when a sales contract is signed but we can take your equipment under our protection at anytime.
Please fill in the form below and will get in touch to review and sign a SLA adapted for your equipment.