Our products are covered by a SLA - Service Level Agreement - when agreed with users.

We enforce usage of the SLA when possible, as there are a lot of benefits for the users.

Some of the advantages when signing a SLA with us:

  • a fixed cost during the agreement period
  • no hidden fees
  • the equipment is continuously maintained at its highest level of performance

The SLA is generally signed when a sales contract is signed but we can take your equipment under our protection at anytime.

Please fill in the form below and will get in touch to review and sign a SLA adapted for your equipment.